FREQUENTLY ASKED QUESTIONS(FAQS)
WattWave specializes in power stations, power banks, robotic vacuums, and a variety of other electronic gadgets. Our products are designed to make your life easier and more efficient
To place an order, simply browse our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. You will need to provide your shipping information and payment details to complete the order.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are processed securely to protect your information
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to track the status of your delivery
We offer various shipping options to meet your needs. Our standard shipping takes 3-14 business days, while expedited shipping options are available for faster delivery. Shipping costs are calculated at checkout based on your location and the shipping method chosen.
Yes, we offer international shipping to many countries. Shipping costs and delivery times will vary based on the destination. Please check our shipping policy page for more details.
We offer a 30-day return policy for most products. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the product is in its original condition and packaging. Some items may have specific return conditions, which will be outlined in our return policy.
To initiate a return, please contact our customer service team at returns@wattwavestore.com with your order number and reason for the return. Our team will provide you with return instructions and a return shipping label if applicable.
Our products come with a one-year limited warranty covering manufacturing defects. For detailed warranty information, please refer to the warranty section on the product page or contact our support team
Yes, we frequently offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and offers. You can also check our website for current promotions.
If you need to cancel or modify your order, please contact us as soon as possible at support@wattwavestore.com. We will do our best to accommodate your request, but once the order has been processed and shipped, we may not be able to make changes.
Yes, we offer bulk purchasing options for businesses and organizations. Please contact our sales team at sales@wattwavestore.com for more information and to receive a custom quote.
If you receive a damaged or defective product, please contact our customer service team immediately at support@wattwavestore.com. We will arrange for a replacement or refund as quickly as possible
We take your privacy and security seriously. Our website uses industry-standard encryption technologies to protect your personal information during transmission. For more details, please refer to our Privacy Policy.